Account Deletion

Delete it yourself in the app

If you can still sign in, you can delete your account without contacting us:

• Sign in to Budgetku, then open the profile menu (top right) → Account.
• Choose Delete account and enter your password to confirm.
• The account is deactivated immediately and every session ends at once.

Request it by email

If you have already uninstalled the app, forgotten your password, or cannot sign in for any other reason, email support@budgetku.com from the address you registered with, and include your account email. We verify ownership first, then process the deletion within 7 business days and confirm once it is done.

What happens to your account

Once the deletion is processed:

• The account is deactivated and can no longer be used to sign in.
• Your email address is anonymised and your name and profile photo link are deleted, so they are no longer tied to your identity.
• If the account used any free AI tries, we do not keep its email address but a one-way fingerprint (hash) of it, made with our secret key, together with the number of tries used and the date of deletion. This is kept for at most 12 months, solely to prevent abuse of the free AI tries: signing up again with the same email does not restart them. The fingerprint cannot be turned back into the email address without our secret key.
• Every signed-in session and device is revoked.
• Any running paid subscription stops; refunds follow the Cancellation & Refund Policy.

Your workspace data

Financial records (transactions, accounts, budgets, customers and invoices) live in a workspace, not in your personal profile. Deleting your account does not automatically delete a workspace, because a workspace can be shared with other members. To remove that data, delete the workspace from workspace settings — or say so in your email request. A deleted workspace can still be restored for 30 days; after that its contents are permanently deleted and cannot be recovered. You can also download a full copy of your account data at any time before deleting, from the profile menu (top right) → Account.

Questions

For questions about deleting your account or data, contact support@budgetku.com. What we collect and how long we keep it is set out in the Privacy Policy.